Billing & Payments
Utility Billing
The City of Waverly bills monthly for water, sewer, storm water, garbage, and recycling services. Bills are mailed around the 1st of each month and are due by the 20th. A late penalty of 1.5% is applied to unpaid balances after the due date.
Payment Methods
Payments can be made online through the city's payment portal, by phone using a credit or debit card, by mailing a check to 200 1st Street NE, or by using the 24-hour drop box located outside City Hall. The city accepts Visa, Mastercard, and Discover for online and phone payments; a convenience fee applies.
Auto-Pay & Paperless Billing
Customers may enroll in automatic bank draft to have their utility payment deducted on the due date each month. Paperless billing is also available — sign up through the online portal to receive your bill by email and reduce paper waste.
Start, Stop, or Transfer Service
New residents should contact Finance at (319) 352-9211 or visit City Hall to establish utility service. A deposit may be required for new accounts. To stop or transfer service, provide at least three business days' notice with your final meter reading date.
Forms and applications
Utility Service Application
Start, transfer, or disconnect utility service
Auto-Pay Enrollment Form
Enroll in automatic bank draft for monthly utility payments
Paperless Billing Signup
Switch to email-based utility billing